Refunds, Deferrals and Transfers
No Refunds or Deferrals
Unfortunately, the Elephant Rock cannot offer refunds for those unable to attend the event.
We do however, allow deferrals and transfers between two parties for a fee, starting in mid-spring and ending approximately one week prior to the ride.
Transfer Dates, Deadlines, and Rules
Registration transfers are $25 until May 15th, midnight. We cannot accommodate any transfers the week prior to the event as we’ll be finalizing registration, assigning numbers, and stuffing packets in advance of the big event. No same day transfers during packet pickup for any reason.
No transfer can exceed the original cost of the ride purchased, i.e. no Gran route can be sold from one participant to another for more than $160. Any transfer exceeding the amount for the route in question will not be honored. Transfers only apply to your ride. That means that merchandise you may have purchased (ie. a jersey) does not transfer. We do not handle any money transfer of the original entry fee. That is up to the two individuals to work out. Many choose to use services such as PayPal to do this.
DOWNGRADING: You can always ride a shorter route than the one for which you are registered. If you know that you are going to ride a shorter route ahead of time and would like us to officially move you to that route,